You agree that by using this Site and registering for membership, you are at least 18 years of age if you are a resident of the United States or otherwise the age of majority in your jurisdiction of residence, or in the case of the Alt12 Services, at least 13 years of age, visiting under the supervision and consent of a parent or guardian, and legally able to enter into a contract.
It is your responsibility to review these Terms of Service periodically. We may revise these Terms of Service at any time without notice to you. If you do not agree to these terms and conditions, please do not use this website.
SUPERFOOD & COMPANY SUBSCRIPTION TERMS AND CONDITIONS
Superfood & Company, Inc. (“Superfood & Company,” “we,” “our,” or “us”) is pleased to offer a Subscription Program for all products. When you choose to enroll in a Subscription Program for any Superfood & Company products (Collectively, the “Product” or “Products”), the following Terms and Conditions apply:
You must have an account, a valid email address, and a credit card and/or debit card to participate in the Subscription Program.
SUBSCRIPTION ORDER PLACEMENT
When you place a Subscription Program order, we will automatically place and ship that same order on the same day every month unless otherwise selected, or there are production delays in which case we will contact you immediately.
SUBSCRIPTION ORDER AMOUNT
Your Subscription Program’s order's final total may vary due to changes in price, tax rates, customs, duties fees, and/or shipping costs. Your order total will include:
Sales tax, if applicable
Shipping and handling costs
Please note that any discount coupons will only be applied to your first month’s subscription.
SUBSCRIPTION ORDER PAYMENT
The credit card you used to place your initial Subscription Program order will be charged until you cancel your Subscription Program order, or modify your credit card information. Subsequent orders will be charged the day the order is placed and forwarded to the warehouse for processing.
If your credit card is declined at the time of a Subscription Program order placement, your order will not be placed; you will be notified that your Subscription Program payment has failed and you will need to update your credit card information. Once your payment information is corrected, your Subscription Program order will be processed. To update your credit card information, you can go to your "My Account" section and click the “Edit” link next the last four digits of your credit card information on the desired Subscription Program.
Credit Card and Debit Card payment will be the only valid payment types accepted for Subscription Program order payment. Store Credit, Gift Certificates, Checks, PayPal, and Bill Me Later will not be accepted.
The Products available for the Subscription Program are based on a current price. This means that item prices are not locked in and are subject to change.
SUBSCRIPTION ORDER NOTIFICATIONS
A Subscription Program confirmation email will be sent after each Subscription Program order is processed and shipped. Once a Subscription Program order is scheduled, no emails will be sent before subsequent Subscription Program order shipments are processed.
FREQUENCY OF SUBSCRIPTION ORDERS
The initial Subscription Program period is roughly 30 days, with the same order being shipped on the same day of every month as your initial order. If this date falls on a Sunday or Holiday, it will be processed on the next business day. If your order falls on a date that the following month does not have (example: 31st), your order will be processed on the next business day.
CHANGING SUBSCRIPTION PROGRAM ORDERS
Subscription Program shipments will be of the same Product or Products ordered during the initial Subscription Program shipment. You may change the Product or Products received as part of your Subscription Program at any time by logging into your account, going to your "My Account" section, and clicking "Update subscription.” You may also email us at email@example.com with your name, Subscription Program number, and the desired Product or Products change. Pricing may change depending on the changes to the Subscription Program order Product or Products.
CANCELLATION OF SUBSCRIPTION PROGRAM
You may cancel your subscription to Products offered through the Subscription Program at any time. If there is an outstanding order associated with your subscription, the cancellation will go into effect once that order is processed by Superfood & Company, LLC.
To cancel your subscription, you may do so by:
Through your online account by logging your account, going to your "My Account" section, and clicking “Cancel” on the desired Subscription Program.
Emailing us at firstname.lastname@example.org. In your email you must include your name, Subscription Program number, and what Product or Products you would like to cancel. Please note that response times may exceed 48 hours.
Choosing a selection results in a full page refresh.
Press the space key then arrow keys to make a selection.